Privacy Policy

Punjabi Phonics Scheme Ltd
Last updated: 9 June 2026

Punjabi Phonics Scheme Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard personal information when you use the Punjabi Phonics Scheme mobile application (“the App”).

Punjabi Phonics Scheme Ltd is a private limited company registered in England and Wales, Company No. 17182185, with its registered office at 95 Woolwich Road, London, SE2 0DY.

1. Information We Collect

1.1 Information You Provide

The App is designed for children and families and collects minimal personal data. Depending on how you use the App, we may collect:

• Parent or guardian contact details (if you choose to create an account or contact us)
• Child’s first name or nickname (optional, for personalised learning)
• Support enquiries sent via email or in-app forms

1.2 Automatically Collected Information

To improve performance and user experience, the App may collect:

• Device type and operating system
• App usage statistics (e.g., lesson progress, feature interactions)
• Crash logs and diagnostic data

We do not collect precise location data, advertising identifiers, or any unnecessary personal information.

1.3 No Sensitive Data

We do not collect biometric data, financial information, health data, or any legally protected characteristics.

2. How We Use Your Information

We use collected information to:

• Provide and improve the Punjabi Phonics learning experience
• Track progress through the staged phonics scheme
• Fix bugs, improve stability, and enhance features
• Respond to support requests
• Ensure compliance with child-safety and data-protection standards

We do not use your data for advertising or profiling.

3. Legal Basis for Processing (UK GDPR)

We process data under the following lawful bases:

• Consent – when you voluntarily provide information
• Legitimate interests – improving app performance and user experience
• Contract – providing access to paid or registered features

You may withdraw consent at any time.

4. Children’s Privacy

The App is designed for young learners. We follow strict child-safety principles:

• No behavioural advertising
• No external links accessible to children
• No unnecessary data collection
• Parent/guardian control over any personal information provided

If you believe a child has provided personal data without consent, contact us immediately.

5. Data Storage & Security

We use secure, industry-standard measures to protect your data, including:

• Encrypted data transmission
• Secure servers located in the UK or EEA
• Restricted access controls

We retain data only for as long as necessary to provide the service.

6. Sharing Your Information

We do not sell, rent, or trade personal information.

We may share limited data only with:

• Service providers (e.g., analytics or cloud hosting)
• Legal authorities if required by law

All third-party partners comply with UK GDPR and child-data protection standards.

7. International Transfers

If data is transferred outside the UK/EEA, we ensure appropriate safeguards such as:

• Standard Contractual Clauses
• UK adequacy decisions

8. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to processing
• Request data portability

To exercise these rights, contact us using the details below.

9. Contact Us

Punjabi Phonics Scheme Ltd

Registered Office: 95 Woolwich Road, London, SE2 0DY

Email: info@punjabiphonics.org

Company No: 17182185

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available within the App and on our website.